Holiday Inn Express Brussels - Grand-Place by IHG
Brussels
Arvostelut
We had a wonderful four night stay. Reception was wonderful and held our bags till our room was ready. The room was clean, bed and pillows were comfortable and the air conditioning worked very well! Breakfast was fine and coffee was very good. The neighborhood was quiet and walkable to many great restaurants and sights.
Great location with easy access to all the highlights. Sergey was very helpful. We did have one issue with our rooms which was reported twice (neither time to Sergey). Our dead bolt did not work. The staff advised they would look into it but I heard nothing back either time. There was an apparatus on the door to try to prevent it from opening fully but that isn’t a replacement for a dead bolt. And if they thought it was, they should have advised so instead of us thinking that they were going to repair it. Security isn’t something that can be slacked on.
Ultimate location, right next to food and Carrefour, plus a short walk to grand place or the Brussels central. Felt safe, even late at night - great spot during the jazz festival. Breakfast is solid, cheese, meat, bread as well as a few pastries. On request they would prepare hot gluten free bread rolls which are great if you have an allergy. Staff are friendly and held our bags after check out. Bathroom was clean and nice. The only negatives were that the room got quite hot when the weather hit 30C (it was fine the other days), and the carpets had a few marks.
Very good. Location very close to city centre but on a side street, so quieter & less busy straight on the street. Reception & staff consistently friendly, efficient & helpful. Room & en suite good. Some rooms have added space with a small divider wall, which effectively makes a 'living room' separate from the bedroom. Varied buffet breakfast with plentiful seating in a well lit spacious room. Bar etc. Easy & pleasent stay.
